Where to save your files so they're backed up

Files saved only on your computer's desktop or Documents folder may not be backed up. If the computer fails or is lost, they can be gone for good.

• Save work in your organisation's shared drive or cloud storage (such as OneDrive, SharePoint or Google Drive), where they're backed up and you can reach them from other devices.
• Don't keep the only copy of something important on a USB stick.
• Deleted something by mistake? Check the recycle bin first, then raise a ticket quickly: deleted files can usually be recovered, but only for a limited time.