How to take a screenshot

A screenshot of an error message tells us far more than a description.

Windows - Press Windows + Shift + S, then drag over the part of the screen you want. It's copied: paste it into your ticket or email with Ctrl + V. - Or press Print Screen to copy the whole screen.

Mac - Press Shift + Command + 4, then drag over the area. The picture is saved to your desktop. - Shift + Command + 3 captures the whole screen.

Phone or tablet - Most phones: press power + volume up together. On older iPhones with a Home button, press power + Home.

Check the screenshot doesn't show anything private (passwords, customer details) before you send it.